Delivery
Delivery Costs
- Free standard shipping for Advantage Club members. Click here to join for FREE.
- Free standard shipping for all orders over $50 after discounts.
- $9.95 standard shipping for all orders under $50 if you are not an Advantage Club member.
- Express shipping is an additional $15 on all orders. Shipped via Australia Post Express Shipping or Couriers Please courier service
- Currently, we cannot offer delivery for any of our fragile items or furniture, nor can we process international orders.
When will my order arrive?
Deliveries via Standard shipping normally arrive within:
- 7-10 business days (NSW, VIC)
- 10-12 business days (SA, QLD, TAS)
- 12-14 business days (WA, NT)
- We cannot take responsibility for late delivery caused by Australia Post or other freight carriers as this is out of the control of MyHouse.
- If you place an order with a large quantity of one item and we need to raise an order with our suppliers, your order may take longer to arrive. We will contact you in this instance.
What if there's a problem with my order?
Our online team take great care in ensuring that the correct product is delivered to you safely and securely. However, if for any reason there is a problem with your order, please call customer service on 1300 360 217 during business hours, alternatively contact us via email.
Will multiple items be delivered together?
Whilst we aim to deliver all your items together, at times in order to ensure the quickest delivery, we do split the deliveries. If you have any queries with regard to split deliveries, please call customer service on 1300 360 217 during business hours, alternatively contact us via email.